Terms and Conditions

We are Mummys Online baby shop Ltd.

We operate the website at www.mummysonline.com (the “Site“).

Mummys online baby shop Ltd. is a company registered in England and Wales with company number 6717417. Our registered office is Gable End, Sparrow Hall Business Park, Leighton Road, Edlesborough, LU6 2ES, England. Our registered VAT number is 941511546. If you need to contact us, see our Contact us page.

These terms and conditions (“T&Cs“) go hand in hand with our Privacy Policy, where we tell you what information we collect about you and how we use and disclose it (“Privacy Policy“).

To browse and use the Site, you agree to comply with and be bound by the T&Cs which, together with our Privacy Policy, govern our online relationship with you. They are legally binding on us both.


Orders can only be placed and paid for online

Orders cannot be cancelled once payment has been made, if you wish to return an item, please follow our returns policy.

Orders placed before 2.30pm will be sent out the same day.

Orders must be placed before 2.30pm Mon to Thurs for guaranteed next day delivery service.


We deliver Worldwide.

We will arrange for your order to be delivered to the delivery address given at checkout.

Our UK Standard delivery is a Recorded delivery service.

UK Standard deliveries should reach you in within 3 working days.

UK Next day delivery orders have to be placed before 2.30pm Mon to Thurs.

International deliveries are International Signed For deliveries.

International deliveries should reach you within 7 – 14 working days depending on destination.



UK First Class Delivery – Free on all orders over £5

UK First Class Delivery –  £3.95 (orders under £5)

UK Next Day Delivery – £7.95 

International Tracked Delivery – £9.95


* Any additional custom clearance charges are your responsibility! *

We have no control over these charges and cannot predict what they might be!

* Custom policies vary widely from country to country.

You may want to contact your local customs office for more information.


Payment can be made online by Credit Card, Debit Card and also by Paypal.

In addition to the payment of your order you will be asked to pay a delivery charge.


Should you wish to return an order or item, it must be returned within 10 days of receiving it.

Returns Address:

Mummys Online 

5A Rhyl Street

Kentish Town




If you need to contact us for any reason


Goods shall be returned in the following conditions;

All labels still attached.

In its original packaging.

In a re saleable condition.    

full refund will be given for goods that meet the above conditions excluding postage.

Refunds will be given by the same method you paid

If you wish to exchange an item, please let us know by email and provided the item is in stock we will be happy to send the replacement out to you once the original items have been received back.

However, you will be charged for the new delivery.

Our Responsibility to You

We have taken every care in the preparation of the material on our Site. However, the material displayed on our Site is provided without any guarantees, conditions or warranties as to its accuracy or suitability for any particular purpose.

If the need arises, we may suspend access to our Site to carry out routine or emergency work. We will not be responsible if for any reason our Site is unavailable.

If we are in breach of these T&Cs, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you order the relevant product or the time you otherwise use the Site.

These limitations and exclusions do not affect your statutory rights and only apply to the extent permitted by applicable law. Nothing in these T&Cs shall limit our liability for personal injury or death caused by our negligence.


Any personal information that you submit to us will not be sold, passed on or distributed to any other third party.

We are committed to ensuring that your privacy is protected.


We will reply to all e-mails within 48hrs.If you have any Enquiries, Feedback, Returns or Complaints you can e-mail us at:


You can also write to us with any Enquiries, Feedback or Complaints at:

Mummys Online 

5A Rhyl Street

Kentish Town




Please provide contact details if you want a reply to any letters written.

The best way of contact is via e-mail but if you need to, please dont hesitate to write.

Privacy Policy

Any personal information that you submit to us will not be sold, passed on or distributed to any other third party.

We are committed to ensuring that your privacy is protected.

Your Use of The Site

childrensalon“is a registered trade mark.

You are licensed to use the material on the Site on a very limited basis: just to use the Site as intended and in accordance with these T&Cs for your own personal, non-commercial use. You may not otherwise copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use any part of our Site.

You may not create a link to this Site from another website or document without our prior written consent.

Some areas of the Sites allow you to enter content. Please ensure that your content (“Content“) does not include any content which breaches intellectual property rights or confidentiality, or which is illegal (for example, offensive content).

We reserve the right to refuse to post Content on the Site or to remove Content already posted on the Site.

You must not misuse our Site by knowingly introducing viruses, Trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored, or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack.


These T&Cs and our Privacy Policy contain the whole agreement between us and you relating to the supply of products and/or your use of our Site. No additional terms or conditions requested or communicated in any way by you will form part of our contract whether accepted or not by an employee of ours.

We may revise and amend these T&Cs from time to time. You will be subject to the terms and conditions in force at the time that you order products from us or otherwise use the Site.

These T&Cs are subject exclusively to English law. We will try to solve any disagreements quickly and efficiently. Any court proceedings must take place in England or Wales.